Terms & Conditions
1. General
In these conditions of sale:
The "company" means Stock and Asset Management Limited; the "purchaser" means the person ordering or buying goods from the company.
No contract between the purchaser and the company shall exist until the company has accepted the purchaser’s order. The order shall be deemed to be accepted once the company has authorized the purchaser's payment.
It is the intention of the company that all terms of a contract between the purchaser and the company are contained in this document and in the descriptions of goods provided on the ‘Stock and Asset Management’ Invoice. If the purchaser wishes to rely on any variation to these terms he is asked to ensure that such variations are confirmed in writing to the company before he places an order.
To protect your own interests please read these terms and conditions carefully before placing your order.
2. Despatch and Payment
Unless otherwise specified the price quoted are plus V.A.T.
There are separate and additional charges for Saturday, timed and same day deliveries. Please ensure details and costs are obtained at time of quotation.
Stock and Asset Management has its own credit control procedures in place to reduce the incidence of fraud for both the company and purchasers. These procedures particularly apply to new purchasers and are as much for your protection as the company's. If you are unable to provide us with the information to satisfy these credit control procedures your order may be refused.
The company uses carriers and postal services to deliver goods and the company shall not be liable for any loss or damage suffered by the purchaser through any delay in delivery caused by such companies.
3. Retention of Title
The company and the purchaser agree that title shall transfer to the purchaser only when the goods have been paid for in full.
4. Warranty
Unless otherwise stated, all goods are second-hand and come with a 30-day warranty(7-day for Dead On Arrival/ External Damage). This period commences from the day of receipt by the purchaser. This warranty is in addition to the purchaser's statutory rights. If you have any doubts about your statutory rights please contact your local Trading Standards department or Citizen's Advice Bureau. The company warrants that the equipment has been tested and broadly functions as it was originally intended unless stated otherwise. Since the goods are second-hand, the purchaser is requested to carefully read the description of the goods since there may be small functional deficiencies, which may be unimportant to some purchasers, but may vitally affect the decision to buy of others. The company is not responsible in any way for the cosmetic appearance of the goods insofar as it does not affect its functionality.
The company offers no warranty whatsoever on consumables (e.g. toner cartridges, printer ribbons) that may be supplied with the goods. Laptop batteries are guaranteed to hold a charge for 20 minutes minimum.
Under the terms of this warranty, the purchaser agrees to contact the company as soon as a problem is apparent to inform the company of any defect with the goods and to arrange the return of the goods to the company.
The company will not be liable for the costs of return carriage, or any other related costs i.e. packaging, insurance.
In order to process the purchaser's goods, all equipment returned to the company must be in the same condition as supplied to the purchaser (unless goods were damaged in transit to the purchaser) and protected and packed in the original packing. The purchaser must enclose an invoice or other proof of purchase from the company with the goods.
On receipt from the purchaser the company will examine the goods to determine the nature and cause of the reported defects. In the event that the examination confirms there is a fault with the goods that was not caused by misuse, neglect, accident, improper storage, alteration or repair on the part of the purchaser; then the company will arrange to refund to the purchaser the full purchase price of the goods including carriage. In any other event, the company may ship the goods back to the purchaser at the purchaser's expense and no refund will be made.
5. Risk
As soon as the company has delivered the goods, the purchaser is responsible for them, until such time as the goods are delivered back to the company or the company's agent, in the event of cancellation or warranty return.
6. Liability
Furthermore, the company will not be liable under this contract for any loss or damage caused by us or any of our employees or agents in circumstances where:
There is no breach of a legal duty of care owed to you or by us or by any of our employees or agents; Such a loss or damage is not a reasonably foreseeable result of any such breach; Any increase in loss or damage resulting from breach by you of any terms of this contract
7. Cancellation
Under the terms of the distance selling regulations 2000, the purchaser has a cooling off period of 7 days. The cooling off period commences the day after the delivery of the goods to the purchaser or the collection of the goods by the purchaser and the period ends 7 working days later. In such circumstances, the purchaser must inform the company in writing before the end of the 7th working day following delivery. The purchaser is responsible for the safe storage of the goods whilst in his care and the cost of returning the goods to the company.
8. Circumstances beyond our Control
The company reserves the right to cancel, vary or suspend the operation of contracts of sales if events occur which are beyond our control including (and without prejudice to the generality of the foregoing) fire, floods, storm, plant breakdown, lock-outs, riots, industrial action which prevents entry to premises, hostilities, non-availability of materials or supplies or any event outside the control of the company and the company shall not be held liable for any breach of contract resulting from such an event.
9. Law
These terms and conditions shall be construed in accordance with UK law